Peel Croft Surgery, Lichfield Street, Burton-on-Trent, DE14 3RHTel: 01283 568405
PATIENT PARTICIPATION GROUP (PPG)
Agreed to operate from 19th May 2015
To further strengthen the relationship between patients and their medical practice, this is critical to the provision of modern high quality care and service for all patients.
In partnership with the Practice to:
These aims should include:
Membership of the Group is open to anyone registered with the Practice who is interested in helping the PPG to achieve the above aims
PPG Meetings for normal business will be held at least 4 times per year and notice will be given at least 7 days beforehand and additional meetings may be held with agreement by the Group. Minutes should be produced and a copy made available for all patients on the Practice website
The Annual General Meeting will be an additional meeting held within the month of May for the purpose of:-
The meetings will be chaired by a patient representative, known as the Chair and a Secretary will be appointed in order to take minutes of meetings and in consultation with the Chair organise the agenda.
All members of the Group will be invited to raise items for the agenda by contacting the Secretary prior to the meeting. If the Secretary cannot attend the meeting then one of the members present will be nominated to take minutes of the proceedings.
Meetings Ground Rules
Recommended by National Association Patient Participation NAPP’S
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance.
PPG Minutes for January 2018 Practice Managers Summary January 2018 GP Update January 2018
PPG Minutes for April 2018 GP Update April 2018Practice Managers Summary 2018
PPG Minutes for September 2017 GP Update September 2017 Practice Managers Summary September 2017
PPG Minutes 19 June 2017Practice Managers Summary of Activities 19/06/17
PPG Minutes 20 March 2017
PPG Minutes November 2016
PPG Minutes 18th July 2016
PPG AGM 11th May 2016
PPG Minutes 8th February 2016
PPG Minutes 28th September 2015
PPG Minutes 8th June 2015
Peel Croft PPG AGM Minutes
PPG Minutes April 9th 2015.docx
Peel Croft Surgery Year End Report 2014-2015
PPG Meeting November 10 2014.docx
PPG Meeting July 28th 2014.docx
PPG MInutes from April 28th 2014
PPG Minutes from February 2014
PPG Minutes from November 2013
PPG Meeting Minutes 19th August 2013
PPG meeting minutes February 2012
Following each meeting any actions are summarised on our action plan and updated in line with any changes made. For a review of the actions and changes made to date, please see details of our action plan below:
Peel Croft Surgery Action Plan 2014
Peel Croft Surgery Action Plan 2013
Please click on the link below to view Peel Croft Survey results for 2013/14
Patient Survey for Dr Pai 2013
Patient Survey Results October 2013
Patient Comments From 2013 Survey
Patient Survey Summary Report
You said .... We did .... Survey Actions
Please click on the link below to view previous surveys undertaken by the surgery.
PPG Patient Survey Results 2012-13
Flu Clinic Survey Results
GP Feedback 2012
NHS Stop Smoking Feedback
Pre / Postnatal Care Results 2012
Registrar Questionnaire Results
Please click on the link below to view Peel Croft Survey results for 2011-2012.
Patient Survey Results January 2012
Survey results below for 2010 - 2011.
Patient Survey Results
Thank you for your feedback throughout the year, this has been invaluable, helping us to understand both the needs of you and your family enabling us to make changes to the way we work in relation to the services provided.
Please keep your comments coming and together we can make a difference.
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
Note that by using this form, you will be sending information about yourself across
the Internet. Whilst every effort is made to keep this information secure, you should
be aware that we cannot offer any guarantees of absolute privacy. If this matter
concerns you then you should use another method to notify us of your comment.
Your IP address (18.104.22.168) will be sent
with your communication. In rare cases where abuse or criminal activity can be shown
to have taken place this may be used by the authorities to trace you.
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